Happy Pride! Celebrate with free pickup & delivery in the Sacramento Area for orders over $75!

Returns & Exchanges

If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please send us an email.

**Shipping Delays: All carriers are reporting delays. Please check carrier sites for updates.

Return Policy

Due to the Covid-19 virus, we are unable to accept returns for the time being. If there is an issue with your order, please contact us so that we can make it right. 

Refunds

If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Exchanges

Due to the Covid-19 virus, we are unable to accept product exchanges. In the unlikely event that you receive a damaged or defective item, we would be happy to replace the item with a new one. Please email within 30 days of receiving your product to begin the process. 

Final Sale Items

Due to the Covid-19 virus, our sales are final for the time being. However, we will continue to correct any mistakes and will due our best to make things right for. We will return to our usual return and exchange policies as soon as possible.

Insurance & Tracking

If you’re shipping an item over $50, consider purchasing shipping insurance to ensure it arrives. Tracking is required for the safety of both parties. We can’t guarantee that we’ll receive your item, especially with the current shipping delays. If there is a verifiable and insured loss of a package while in transit, we will refund or replace if necessary.) We suggest using FedEx or UPS for the time being as the USPS has been unreliable and insurance is no longer guaranteed.